This app provides a model for an online triage and intake system that can be duplicated and modified by legal aid providers across the United States. The app is based largely on New Mexico Legal Aid's current system. The app includes the following types of questions:
1. Location Screening: The app screens people who use it based on what zip code they live in. Those with New Mexico zip codes are permitted to proceed and, in most cases, those living outside New Mexico are exited from the app. The location screener can be modified to use your jurisdiction's zip code range.
2. Income Screening: For people who indicate they have particular categories of legal issues, the app administers a quick income screening. Those who are above 125% of the Federal Poverty Guidelines are exited from the app; those whose incomes fall below the FPG cut-off are permitted to proceed. The income screener can be modified to fit your organization's eligibility criteria.
3. Issue-Specific Intake: The app includes branching logic so users are only asked questions relevant to the legal issue(s) they have. Questions related to other legal issues are dynamically hidden from the user's view. The app can be modified to fit your organization's practice areas.